At x44my, your privacy is more than a legal obligation — it is the foundation of trust we build with every member. This document transparently explains how we manage your personal data.
X44my operates as an online gaming platform with a strong commitment to protecting the privacy of every member. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains in detail how we collect, process, store, and protect your personal information every time you interact with our platform.
When you register an account, make a deposit, play games, or contact our support team, you entrust some of your personal information to x44my. We take this responsibility seriously. Our goal is to ensure that every piece of data you provide is used solely for the stated purposes, stored securely, and never misused or sold to third parties for commercial gain without your knowledge.
This policy applies to all users accessing the official x44my website at x44my.pro, the x44my mobile app, and any related platforms or services operated by x44my. By using any of our services, you agree to the terms set out in this privacy policy.
If you are under 18 years of age, please stop using this platform immediately. x44my does not knowingly collect data from minors.
X44my collects your personal information through several channels — whether directly from you, automatically during platform use, or from trusted third parties. The following are the categories of data we collect:
In certain situations, we may receive information about you from third-party identity verification providers, payment processing providers, or registered fraud prevention agencies. This information is used solely for security, compliance, and account verification purposes.
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Account verification & KYC |
| Contact | Email, phone number | Communication & security |
| Finance | Bank account number, e-wallet | Payment processing |
| Technical | IP, device, browser | Security & analytics |
| Behavioural | Game records, sessions | Responsible gaming |
Every piece of data we collect is used for a legitimate and specific purpose. x44my does not process your personal data beyond the scope stated here without first obtaining additional consent from you.
x44my has never sold, rented, or traded your personal data to advertisers or third-party marketing companies.
X44my operates on the principle that your personal data belongs to you. We only share your information in the following limited situations, and always with adequate contractual safeguards in place:
We work with a carefully vetted and registered group of service providers — including payment processors, gaming platform providers, cloud infrastructure providers, and identity verification companies. They are only permitted to process your data in accordance with specific instructions from x44my and may not use it for any other purpose.
X44my may be required to disclose your information to the relevant authorities when mandated by law, court order, or direction from a legitimate regulatory body in Malaysia. In such situations, we will notify you where permitted to do so.
If x44my is involved in any merger, acquisition, or transfer of business assets, user data may be transferred as part of those assets. You will be notified in advance and have the right to opt out if you do not agree.
If any of our service providers operate outside Malaysia, we ensure that data protection standards equivalent to Malaysia's PDPA are upheld through legally binding data processing agreements.
X44my uses cookies and similar tracking technologies to ensure the platform functions properly, enhance the user experience, and understand how members interact with our content.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For non-essential cookies, you may withdraw consent at any time via the privacy settings panel in your account.
The security of your personal data is the absolute top priority of x44my. We continuously invest in high-grade security infrastructure to ensure your information is protected from all cyber threats.
While we implement comprehensive security measures, no system can guarantee 100% absolute security. If you suspect your account has been compromised, contact our support team immediately.
X44my retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable laws and regulations in Malaysia.
Once the retention period expires or upon your request for data deletion (subject to any still-applicable legal obligations), x44my will securely delete or anonymise your data using industry-standard deletion methods. Data deletion is irreversible once carried out.
As a data subject under Malaysia's PDPA, you have the following rights regarding the personal information we hold about you. x44my is committed to making it easy for you to exercise these rights without unnecessary barriers.
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request that we correct any inaccurate or outdated personal data.
In certain circumstances, you have the right to request that we delete your personal data.
You have the right to request that we restrict how we process your data in certain circumstances.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may withdraw previously given consent without affecting the validity of prior processing.
To exercise any of the above rights, contact our privacy team by email at [email protected] or via live chat within the platform. We will respond to your request within 14 working days.
The x44my platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. The x44my Privacy Policy does not apply to those third-party websites or services.
X44my is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each website you visit separately. The absence of an explicit warning from us does not mean we endorse or guarantee the security of those websites.
X44my reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. The "Last Updated" date at the top of this page will be revised whenever changes are made.
For material amendments — those that significantly affect how we use or share your data — we will provide advance notice via your registered email or through a prominent in-platform notification at least 14 days before the changes take effect.
Your continued use of the x44my platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. If you do not agree, you have the right to close your account and request deletion of your data before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we welcome you to reach us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days for general enquiries, and within 14 working days for formal data rights requests.
Your privacy is our responsibility. x44my will never ask for your account password or full identification details via email or chat. Be cautious of any suspicious communications claiming to be from x44my.
Every security layer we build is designed to keep your personal information safe, private, and fully in your control.
Every piece of data transmitted between your device and x44my's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Our KYC process uses the latest identity verification technology, allowing you to submit documents directly from your smartphone — secure, fast, and hassle-free with no physical presence required.
X44my has never and will never sell, rent, or share your personal data with advertisers or any third party for commercial purposes without your explicit consent.
Our security system operates 24/7 to detect unusual activity on your account — including login attempts from unrecognised locations or new devices.
Through your x44my account settings, you can manage communication preferences, review stored data, and submit data deletion requests at any time.
All our data processing practices are designed in compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a data subject are always respected.